Frequently Asked Questions

Shipping & Delivery

We offer fast, same-day dispatch for all orders placed before 9am AEST on business days from our location in Cranbourne North, VIC. Orders placed after this time will be dispatched the next business day.

Standard shipping with Australia Post typically takes 2-6 business days. Express shipping usually takes 1-3 business days. Please note that delivery times can vary depending on your location. You can find more details on our Shipping Policy page.

Warranty, Returns & Refunds

We stand by the quality of our products. All parts sold by SensorGal come with a **1-Year Warranty** against defects and failure, giving you peace of mind with every purchase.

We offer hassle-free returns. If you have an issue with a part or need to return an item, please refer to our detailed Returns and Refund Policy page for full instructions on how to proceed.

About SensorGal & Our Products

The best way is to use our Vehicle Part Finder tool. If you are still unsure, please contact our expert team with your vehicle's VIN, Engine Code, and Date Made (MM/YY) before purchasing. We are more than happy to help confirm compatibility.

Yes, we are a 100% Australian owned and operated small family business based in Cranbourne North, Victoria.

We accept a wide range of secure payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.